Tap To Call Now!


ServiceMaster DSI Kansas City

4 Common Mistakes Made by Inexperienced Disaster Restoration Firms in Leawood, KS

April 18th, 2018 · No Comments

disaster restorationIf your Leawood, KS home has been damaged by a disaster such as a flood, storm, or fire, you’ll need to find a local disaster restoration firm to return your home to its pre-loss condition. However, not all disaster restoration firms are created equal and choosing an inexperienced firm can lead to costly mistakes.


Today we’ll examine common costly mistakes made by inexperienced firms and how the professionals at ServiceMaster DSI avoid them.



#1: Clean Items That They Should Not

While the pros at ServiceMaster DSI save as much as they can after a disaster, there are some things that can’t be cleaned. However, inexperienced firms won’t be able to identify what is salvageable and what is not. For example, if particle board furniture has soaked up dirty water, it can’t be salvaged. Inexperienced firms will still try to (unsuccessfully) clean these items.


On the other hand, our professionals understand that any attempt to restore such furniture will be a futile endeavor since particle board furniture can’t be recovered after it soaks up water.


Our trained technicians will explain this to your adjuster, as it would be a waste of time and money to try and recover unsalvageable items. Instead, we’ll focus our time and energy on restoring salvageable items in your home, resulting in quicker and more effective restoration.


#2: Use Incorrect Cleaning Techniques

Restoration work is only successful when the right techniques are used. For example, in the case of a fire, the materials that burned will affect the type of damage your home experiences. Different types of damage require different cleaning solutions and techniques. Using the incorrect method can result in more severe or permanent damage. Our technicians are trained in identifying different types of damage and properly treating them.


#3: Improperly Clean Antiques

Having your antiques damaged in a fire is heartbreaking, but they can be saved if cleaned properly. Unfortunately, inexperienced firms don’t understand how to clean antiques. For example, if you have antique silver coins that have suffered from smoke damage, inexperienced technicians may try to clean them with silver polish and paper towels.


Unfortunately, this type of cleaning process can damage your coins. Paper towels, being made of wood pulp, will leave tiny scratches all over the coin, causing them to lose value.


#4: Use the Wrong Equipment:

Lack of experience also shows up when untrained professionals use the wrong equipment for cleaning.


For example, an inexperienced technician may try to use an ultrasonic machine to clean matched pearls. Unfortunately, an ultrasonic machine will remove the nacre, or shiny outer layer, from pearls, causing them to lose value.


When inexperienced firms try to tackle the complex task of disaster restoration, a lot can go wrong. In all our years of operation, ServiceMaster DSI has seen it all, and we’re prepared to tackle any disaster restoration scenario. Our technicians are put through rigorous training to gain the technical expertise necessary to perform successful disaster restoration in your Leawood, KS home. For immediate assistance, contact us at (816) 527-9412.



→ No Comments Tags: Disaster Recovery Services · Disaster Restoration ·   · ·

Top Health and Safety Risks of Hoarding and Where to get Hoarding Cleanup Help in Olathe, KS

April 10th, 2018 · No Comments

hoarding cleanupOftentimes, hoarding becomes a serious issue for the hoarder as well as for others living in the home or nearby. Hoarding results in a variety of health and safety risks, necessitating professional hoarding cleanup from an experienced company like ServiceMaster DSI. We’re here to help residents of Olathe, KS with compassionate and thorough hoarding cleanup so your home can be made safe.

Today we’ll examine the top three risks that result from hoarding behaviors and the difference between hoarding and collecting.

Let’s start by exploring risks that result from hoarding.

Environmental/Structural Risks

  • Clutter often results in structural damage of the hoarder’s house
  • Because the focus is on hoarding, home maintenance and cleaning aren’t a priority
  • Electrical and gas appliances deteriorate and become unsafe to use
  • Incidences such as burst pipes result in flooding
  • Oftentimes there is no water and other utilities are also in poor condition

Safety Risks

  • Severe hoarding can result in fire hazards that make it easy for a fire to begin or difficult to escape in the event of one
  • Hoarding also creates sanitation and health problems. Moreover, illnesses increase or worsen due to the presence of pests, mildew, poor ventilation, toxic fumes, dust, etc.
  • There may be rotten food within the home, encouraging pest problems
  • Hoarding cleanup professionals can also expect to find blocked windows/doors, rotting building structures, and unstable debris that can result in injuries to people staying in the house

Social and Emotional Risks

  • Social isolation
  • A likely eviction
  • Hoarder faces anxiety or extreme paranoia
  • Relationships suffer as family and friends feel resentment, shame, frustration, and/or fear

Do hoarding and collecting mean the same thing?

No, there is quite a difference between hoarding and collecting.

Collecting: A hobby wherein people accumulate things of their interest. This includes organizing, storing, cataloging, and maintaining the collection. Collections don’t impede on the safety of the home. Collectors experience little to no anxiety at the prospect of selling or removing parts of their collection.

Hoarding: The accumulation of things that have no or very little value. The hoarder is unable to part with anything and the idea of doing so causes significant anxiety. This hoarding behavior is commonly called Disposophobia.

If you or someone in your family is struggling with a hoarding disorder, contact the experts at ServiceMaster DSI for compassionate hoarding cleanup. We’ll work with the hoarder and their support network, health professionals, and/or social worker to ensure the process is as easy on the hoarder as possible.

For hoarding cleanup in Olathe, KS, contact us at (816) 527-9412 today!


→ No Comments Tags: Hoarder Cleanup ·

The Dangers of Using Excess Water in Residential Carpet Cleaning in Kansas City, MO

April 3rd, 2018 · No Comments

disaster restorationA natural disaster, such as a flood or storm, can leave your carpets severely damaged. If your carpets have sustained serious damage, contact the experts at ServiceMaster DSI for residential carpet cleaning in Kansas City, MO.

Today, we’ll tackle a common carpet cleaning myth and examine how our experts perform proper residential carpet cleaning.

How Using Too Much Water Can Hurt Your Carpets

It’s a common misconception that using excess water will help loosen dirt from the fibers with during. However, our experts know that the opposite is true, and they actually need to use less water for effective carpet cleaning.

Using too much water can result in issues such as:

  • Wicking that results from the upward movement of soil and moisture from the fibers of carpet at the time of drying
  • Damage to adhesives and the fibers of the carpet
  • Harm to the air quality within your home

Carpets With Permeable Backing

Professional carpet cleaners understand that when carpets with permeable backing are cleaned using excess water, it results in the transfer of moisture onto the sub-floor, causing other problems, including:

  • Excess moisture buildup, leading to mold growth
  • Soils and minerals which permanently stain the carpet

Our experienced residential carpet cleaning experts also know that certain types of carpet are more vulnerable to excess water. For example, using too much water will cause cut pile carpets to trap moisture and soils.

To prevent these issues, we use a limited amount of moisture while performing residential carpet cleaning. This not only prevents damage but also allows the carpets to dry out more quickly.

The dedicated team at ServiceMaster DSI will ensure that your carpets are properly cleaned and restored after a disaster. We utilize commercial grade equipment and are trained in the best carpet cleaning techniques, so your carpets look as good as new. For immediate residential carpet cleaning assistance in Kansas City, MO, contact us at (816) 527-9412.



→ No Comments Tags: Carpet Cleaning ·

How Our Professionals Perform Effective Biohazard Cleanup in Overland Park, KS Homes

March 30th, 2018 · No Comments

biohazard suit & tent

Biohazard cleanup is entirely different from other types of cleanup. Because of the risk involved with biohazard cleanup, only highly trained and experienced professionals should be appointed. Biohazardous materials can result in the spread of infectious diseases and a variety of health problems. That’s why the professionals at ServiceMaster DSI undergo rigorous training and follow strict regulations to ensure biohazard cleanup is performed properly in Overland Park, KS.

Choosing the Right Disinfectants

Biohazardous materials can’t be treated with household cleaners. Our technicians are trained in the proper use of industrial grade cleaners and disinfectants. Different products are used for different scenarios. To choose the most effective disinfectants, we consider:

  • The type of surface that needs to be cleaned
  • The location that requires cleanup
  • The nature of the soiling

By using the appropriate disinfectants, we can ensure the materials are properly cleaned and prevent them from spreading.

Different types of disinfectants that we use include:

  • EPA registered tuberculocidal disinfectants
  • Bleach solution (diluted)
  • Disinfectants having EPA registration and considered to be effective against diseases such as HIV and HBV
  • FDA approved sterilants and disinfectants

Disposal of Regulated Waste

Biohazard cleanup doesn’t end when the space is cleaned. Properly disposing of the waste is just as important as the cleanup itself. Biohazardous materials are considered regulated waste.

Regulated waste includes:

  • Blood and other potentially infectious materials
  • Items contaminated with blood or other potentially infectious materials and are likely to release contamination when compressed
  • Sharps that have been contaminated

Disposing of Regulated Waste

Experts ensure that the right containers are used for the disposal of these wastes. They ensure that:

  • The container can be closed properly to prevent spillage or any type of protrusion
  • The container should prevent leakage during transportation, handling, shipment, or storage
  • Containers are labeled or color coded per regulatory norms

The task is not completed one the biohazards are in containers; the technicians must also dispose of the waste according to prevalent regulatory norms.

Biohazard cleanup is complicated, requiring our professionals to be trained and experienced. We follow the state’s regulatory guidelines to ensure that cleanup is performed effectively and safely. If your home or workplace requires biohazard cleanup, trust the experts at ServiceMaster DSI. For immediate assistance, call us at (816) 527-9412.

→ No Comments Tags: Trauma Cleanup · Trauma Cleanup Services ·

Stop Secondary Fire Damage With Smoke and Soot Cleanup in Parkville, MO

March 20th, 2018 · No Comments

fire damage to cupboard


You may think that flames cause the most damage in a fire. However, even after the fire has been extinguished, secondary fire damage occurs due to smoke and soot. The longer smoke and soot is left untreated, the more harm it causes. If your Parkville, MO, home has experienced a fire, contact the fire damage mitigation experts at ServiceMaster DSI. We will treat not only the initial damage caused by the flames, but also the secondary damage caused by smoke and soot.

Soot Residues

Soot is a by-product of objects burning in a fire. The type of residue depends on the materials burned, such as inorganic or organic material. Different types of soot require different cleaning techniques. Using an improper technique can result in permanent damage.

The fire damage mitigation experts at ServiceMaster DSI can determine what type of soot was produced and the best cleaning technique to use.

For example, protein soot is released when organic material burns during a fire. This can result in a pungent odor along with residue that discolors paints, varnishes, and clings to items in your home. Our professionals are able to recognize this type of soot residue and use the proper cleaning products and techniques to remove it.

Moisture Levels Affect Smoke and Soot Deposition

The moisture levels in your home and how the fire burns will determine whether dry or wet smoke is produced. This will affect the type of soot residue produced.

Let’s look at the characteristics of wet and dry smoke our restoration experts recognize.

  • Dry Smoke: If it is a fast-burning fire that’s accompanied by high temperatures then it will result in the production of dry smoke.
  • Wet Smoke: A low-heat, smoldering fire will produce a strong odor and sticky soot residues.

Smoke Odor Removal

Smoke odor is notoriously relentless. If left untreated, your home could smell of smoke for years. Our experts utilize advanced equipment to thoroughly remove smoke odors from your home quickly.

For example, we use ozone generators to destroy smoke odor molecules that seep into otherwise unreachable areas of your home, such as behind walls or in the floorboards.

The expertise of our fire damage mitigation professionals is invaluable for restoring your Parkville, MO, home after a fire. We also have the commercial grade equipment and cleaning products required to restore your home to its pre-loss condition with smoke & soot cleanup. If your home has suffered fire damage, please contact the professionals at ServiceMaster DSI at (816) 527-9412 for immediate assistance.

→ No Comments Tags: Fire Damage · Smoke Cleanup · Soot Removal ·

Critical Aspects of Biohazard Cleanup in Homes in Prairie Village, KS

March 9th, 2018 · No Comments


stain on carpetAny kind of incident resulting in the spillage of bodily fluids, such as blood, will require professional biohazard cleanup to treat. ServiceMaster DSI in Prairie Village, KS is here to perform biohazard cleanup so that you can rest assured your space will once again be safe.

Today, we’ll explore the importance of leaving biohazard cleanup to the experts.

The Advantages of Hiring Professionals for Biohazard Cleanup

Biohazard cleanup is vastly different from other types of cleanup, and appointing a firm that is not experienced can be disastrous. Here are a few benefits of hiring experienced professionals.

  • Biohazardous materials can cause serious harm to those who come into contact with them. That’s why our biohazard cleanup experts follow strict safety regulations to ensure they stay safe and that the materials are safely disposed of.
  • Insurance companies oftentimes will only cover the cost of cleanup if the firm specializes in biohazard cleanup to ensure the work is done properly.
  • Biohazard cleanup professionals have industrial grade equipment and cleaning products to ensure the affected area is thoroughly disinfected. This will prevent any bloodborne pathogens from spreading and causing harm to you or your family once cleanup is completed.

Professional expertise is essential for effective and safe biohazard cleanup. By hiring an experienced firm you’ll have peace of mind.

You can rely on ServiceMaster DSI for effective biohazard cleanup. Our technicians are highly trained and experienced, so you can trust that the job will be done quickly and safely. We also adhere to all regulatory standards while performing the cleanup. Get in touch with us at (816) 527-9412 for immediate assistance and our technicians will come to your home in Prairie Village, KS, and get started.

→ No Comments Tags: Trauma Cleanup · Trauma Cleanup Services ·

Benefits of Professional Hoarding Cleanup Services in Leawood, KS

March 5th, 2018 · No Comments

home clutter

For those struggling with a hoarding disorder, their Leawood, KS, home can quickly become a serious health and safety risk. When hoarding has reached this point, the best thing to do is team up with the hoarding cleanup professionals at ServiceMaster DSI.

The benefit of contacting an experienced firm for hoarding cleanup is that we can closely analyze all the issues present and take steps that will yield desired results while ensuring the hoarder is comfortable throughout the process.

Today we’ll look at how our hoarding cleanup team can help make a hoarder’s home livable again.

Understanding Hoarding Behavior

Our hoarding cleanup experts understand that the root of hoarding behavior is a disorder known as compulsive hoarding. This can be caused by a past trauma and develop slowly over time. It results in an individual being unable to part with their belongings, even if they serve no purpose or are objectively worthless.

Because of the strong attachment hoarders have with their belongings, our professionals understand that letting go of anything can cause severe anxiety. This is why we work closely with the hoarder and their support network to ensure the hoarder is in control of what is let go. This helps the process go smoothly and limits the hoarder’s anxiety.

Develop an Action Plan for Cleanup

Before we begin a hoarding cleanup project, we work with the hoarder to develop a cleaning plan. This outlines the steps to be followed and guidelines for what objects should be saved, donated, or thrown out. Having an action plan will ensure everyone is on the same page and that items are properly cleaned and sorted. Also, our professionals are equipped to handle hazardous materials, such as animal feces or chemicals and will properly dispose of them.

Coordinate With Hoarder’s Support Network

During the hoarder cleanup, our professionals will work closely with the hoarder and their support network. Whether they have a psychologist, professional organizer, or other support professionals, we coordinate our cleaning efforts based on their recommendations and the hoarder’s goals.

It’s important to partner with these professionals, as they often have a relationship with the hoarder and a better understanding of the individual. Working together, we can help the hoarder achieve their cleanup goals.

Hoarding cleanup is a complex and strenuous task, but by partnering with ServiceMaster DSI, you will ensure an efficient, compassionate cleanup. To schedule your cleanup, contact us at (816) 527-9412.

→ No Comments Tags: Hoarder Cleanup ·

How Our Carpet Cleaning Professionals Clean Your Natural Fiber Carpets in Overland Park, KS, After a Disaster

February 22nd, 2018 · No Comments

carpet cleaning


After your Overland Park, KS, home has been damaged by a storm or flooding, it’s hard to look past the broken windows or standing water and remember your carpets. Your natural fiber carpets are going to need more than a once over with a rental carpet cleaner to be saved. The professionals at ServiceMaster DSI are here to help. We’re experienced disaster restoration specialists and can restore your natural fiber carpets with specialized carpet cleaning.

In the following sections let’s look at why it’s important to hire trained professionals for cleaning your natural fiber and plant fiber-based carpets after any natural disaster.

Natural Fiber Carpet Cleaning After Natural Disasters

Natural fiber carpets, such as plant and wool fibers, tend to react differently to chemicals and water than synthetic carpets. Improper cleaning can actually damage your carpets beyond repair. Our technicians have the proper training and equipment to effectively clean your natural fiber carpets after a disaster.

Part of effective carpet cleaning is selecting the right technique for cleaning natural fiber carpets. For example, experienced professionals generally avoid using hot water extraction since it usually results in a wet dog smell in natural fiber carpets. Instead, our experts use cooler water to prevent odors.

Cleaning Plant Fiber-Based Carpets

Plant fiber-based carpets, like jute, sisal, and seagrass are gaining popularity but cleaning them comes with its own set of challenges. For example, if too much water is used to clean plant fiber carpets, shrinkage in the fabric can occur. To prevent this, our experts use a minimal amount of water.

Oxidizing agents are commonly used in carpet cleaning; however, they can leave plant fiber-based carpets brittle and hard. Our technicians utilize alternative cleaning techniques and products to prevent this.

Natural fiber-based carpets are wonderful but require specialized treatment, especially after being damaged. The experts at ServiceMaster DSI are trained to address the special needs of natural fiber carpets and can effectively clean them.

If the carpets in your Overland Park, KS, home have been damaged, call us immediately at (816) 527-9412. We’ll arrive within 1 hour and get started on restoring your home.



→ No Comments Tags: Carpet Cleaning · Disaster Recovery Services · Disaster Restoration ·   · · · ·

How to Find the Right Firm for Mold Remediation Work in Kansas City, MO?

February 14th, 2018 · No Comments

mold removal

If you notice mold growth in your home in Kansas City, MO, and want to hire a mold remediation firm to get rid of the problem, it’ll be important to hire the right company for the task, such as ServiceMaster DSI. By hiring the right firm, you’ll have the assurance the task is performed in the correct manner and the problem won’t resurface soon after the work is completed.

Tips on Finding Right Firm for Mold Remediation

Tip #1: Search for an Experienced Firm

It’s important to find a firm that has vast experience in mold remediation tasks to ensure all the required steps will be properly followed to eradicate the mold problem.

Irrespective of the issue, whether it relates to water intrusion, moisture build-up, or problems in the HVAC system, the firm you select should have the expertise to solve these problems and adhere to all mold removal standards.

Tip #2: Look for a Firm with the Required Insurance Coverage

If you hire an uninsured firm, you’ll be taking undue risk. As such, it’ll be necessary to check their insurance certificate to confirm they’re fully covered. Their Insurance should cover:

  • General liability
  • Pollution liability
  • Workmen’s compensation

Moreover, if there’s a need to file a homeowner’s insurance claim, you’ll have to make sure the firm you plan to hire has previously worked with insurance companies and can provide the required documentation.

Tip #3: Avoid Conflict of Interest

Conflict of interest can arise if the firm carrying out mold remediation and the company performing inspection or air sampling are financially related to each other.

As such, you need to avoid remediation firms that have vested interest in other companies. In addition, you need to work with a firm that’s ready to divulge its financial relationship with contractors before the work agreement is signed.

Tip #4: Decide About Costs for Additional Work

Right at the onset, you and the cleanup firm will have to decide about the rate for additional work if new locations of mold are detected in your home during the remediation work.

Ideally, for such a modified order, you should select a pricing model that’s based on additional areas where cleanup is to be performed rather than a time-based pricing model. This way you’ll be able to ensure the mold remediation firm won’t try to unnecessarily extend the work.

As you can see, doing the proper research is very important and will help you find the right mold remediation firm.

ServiceMaster DSI is a company you can fully trust due to the fact we’re fully insured, and our technicians have the required training, license, and equipment to perform all aspects of mold cleanup work.

All you will have to do is give us a call at (816) 527-9412. Our team will reach your house in Kansas City, MO, thoroughly examine the severity of the mold problem, and then start the remediation work.

→ No Comments Tags: Mold Remediation · Mold Removal ·

How to Avoid Scammers While Searching for a Storm Damage Cleanup Firm in Parkville, MO

February 13th, 2018 · No Comments

cleanup crew

If your home has suffered storm damage, you may not know where to turn. Professional firms such as ServiceMaster DSI are here to help you restore your home with storm damage cleanup services.

Choosing the right storm damage cleanup specialists can be difficult. You want to restore your Parkville, MO, home quickly, but you don’t want to be scammed by a fraudulent company. ServiceMaster DSI wants to help you choose the right storm damage cleanup firm for you and avoid scammers. Check out our tips below.

Things to Do

  • Check Their Credentials: Before hiring anyone, check and verify their credentials. Oftentimes, fraudulent or unreliable firms won’t be able to produce the proper credentials or there will be missing pieces.
  • Ask for a Written Contract: Whenever you’re having work done to your home, it’s important to get it in writing. Having a written contract for your storm damage cleanup will hold the company legally accountable for the work and protect you. Beyond having a contract, make sure to get a copy before making payments. If a company takes issue with this, it’s a big sign to walk away.
  • Get Completion Certificate: Before providing the final payment check that the storm damage cleanup work is finished as dictated in the contract. Also, make sure you receive a completion certificate from the restorers.
  • Verify Insurance: Get the firm’s certificate of insurance directly from their insurance company rather than the firm. This gives you the assurance that you’ve got the right certificate instead of some counterfeit.

Red Flags to Watch Out For

You will know something is not right when:

  • The storm damage cleanup company starts pressuring you to sign their contract immediately.
  • The company is ready to provide a discounted price if you refer them to others, under the condition that they begin work that day.
  • The company requires a full, upfront payment or cash payment.
  • When asked how they’re able to offer reduced pricing, the company says they had excess materials from a previous job.
  • You’re told that the company is endorsed by FEMA. FEMA never certifies or endorses contractors.

When you’re faced with storm damage cleanup, you’re under pressure to find a reliable firm quickly. Fraudsters know this and try to take advantage of your vulnerable position. It’s important to protect yourself by verifying the validity of any company you work with. ServiceMaster DSI can provide you with the proper documentation and will never pressure you to sign a contract. We’re here to help you recover from storm damage and want you to feel as comfortable as possible. You don’t have to wait for disaster to strike before thinking about storm damage cleanup in Parkville, MO. Learn more about our storm damage cleanup services by contacting us today at (816) 527-9412.

→ No Comments Tags: Storm Damage Cleanup ·