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ServiceMaster DSI Kansas City

Why Experience and Expertise is Invaluable for Water Damage Restoration Task in Prairie Village, KS

July 13th, 2017 · No Comments

If your home in Prairie Village, KS has experienced water damage then it’ll be necessary to hire a competent water damage restoration company (like ServiceMaster DSI) to ensure the task will be completed properly. During cleanup, professionals rely on their experience when selecting the appropriate procedures for your home. They also avoid using techniques that can create more problems.

In a water damage situation, the proper drying of your home will be the main priority for restoration professionals. However, drying can be affected by condensation. Moreover, the drying process can also be affected if an HVAC system is used. In the following sections let us look at both of these issues and how experts solve them.

Solving the Condensation Problem

Experts know that in order to ensure your home dries properly, they must prevent secondary damage from occurring due to condensation.

Let us look at few examples that illustrate how experienced water damage restoration professionals prevent condensation from becoming an issue while drying procedures are carried out.

  • Example #1- Wall Cavities and Condensation: Trained technicians understand that condensation occurs within stud cavities and between the different layers of a material if the surface is heated.

To solve this problem experts add airflow during the drying process to prevent the buildup of condensation.

  • Example #2- Hardwood and Condensation: Experts know that hardwood generally has interstitial cavities that would face secondary damage due to condensation.

Condensation usually occurs if the surface temperature goes under the dew point. To this problem technicians balance airflow and humidity control while applying heat.

Using the HVAC System Correctly

Water damage cleanup experts have the necessary training and experience to judge whether or not the use of an HVAC system will be helpful in the drying process.

Let us look at some of the situations that experts make note of while initiating the drying process:

  • Outside Humidity: An HVAC system can transport humidity indoors and slow down the drying process. Because of this, experts will check outdoor humidity levels.
  • Distribution of Humidity: If there are areas of your home that are unaffected by water damage, the professionals will avoid using the HVAC system since it can distribute humidity to these areas.

As you can see, experience is a valuable asset when it comes to proper water damage restoration in homes.

ServiceMaster DSI is a company with technicians who have the required skills and experience to perform water damage cleanup with utmost dexterity.

To get the ball rolling, call our water damage mitigation customer support number at (816) 527-9412. Our team of experts will come to your home in Prairie Village, KS, to examine the situation and share a plan of action to complete restoration work on your home.

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Don’t Make the Mistake of Hiring Inexperienced Water Damage Restoration Professionals in Leawood, KS

July 11th, 2017 · No Comments

Water damage is a cause for concern since it can damage anything it comes in contact with, and it results in other problems such as mold growth. The best thing to do in these situations is to hire experts, like ServiceMaster DSI, in Leawood, KS for water damage restoration to be sure each and every detail will be taken care of and to ensure the proper completion of work.

Our aim is to look into some of the problems you’d face if inexperienced restorers are appointed for this work, and to emphasize the need of hiring experienced and qualified professionals for this task.

Water Migration

If restoration professionals make assumptions about what has or hasn’t been affected water then it can be detrimental to the results they would be able to achieve during water damage cleanup.

Issues in Investigation of Water Migration

In cases of water migration restoration, if professionals assume that certain types of building materials have been used for the construction of an assembly (i.e., a floor or wall), it can result in mistakes being made during the actual restoration work.

The reason for this is that many of the assemblies have hidden surprises such as the use of unusual construction techniques or several finish layers. If technicians don’t take steps to identify and accommodate non-standard construction materials and techniques in their drying process, it can create bottlenecks in the proper drying of such assemblies.

Experienced professionals are well aware of these issues and make sure proper inspection is performed before restoration work is started.

Humidity Control

In any water damage scenario you can expect the presence of high humidity. The solution lies in the use of extraction as well as dehumidification tools to get rid of the humidity.

However, if even after running dehumidifiers for several hours, restorers find that the humidity is still very high in a specific location, it will be a clear indication that something is wrong.

In such situations, inexperienced technicians will try to add a few more dehumidifiers to fix the problem. Most of the time, however, this isn’t the right approach.

Some of the underlying problems could be:

  • Interrupted power supply
  • Continued water intrusion
  • Infiltration of high humidity from outside
  • Unidentified wet areas
  • Poor water extraction

Experienced water damage mitigation experts first try to understand the underlying issue that is leading to such high humidity in your house even when dehumidifiers are running, and they’ll fix it before restarting the process.

If your home in Leawood, KS has experienced water damage and you’re looking for an experienced company to take over the task of water damage restoration, then you can count on us.

Experts at ServiceMaster DSI have completed the required certification and training, and have the experience to carry out water damage cleanup according to industry standards to achieve the best results.

All you have to do is contact us at (816) 527-9412. Our team of experts will analyze the level of damage in your home and get to work right away.

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Top Reasons Why Hiring Experts for Fire Damage Restoration in Olathe, KS is the Right Decision for Homeowners

June 26th, 2017 · No Comments


A fire can cause a lot of damage to your home. Even after the fire is doused, the smoke odors left behind will continue to remind you of the destruction the fire caused in your home. In these situations, you should hire a professional fire damage restoration team, like ServiceMaster DSI, to carry out proper restoration and complete odor removal from your home in Olathe, KS.

In the following sections we will look at how experts utilize their experience and technical expertise to ensure smoke odors are completely removed from your home.

Proper Application of Deodorizing Solution

Fire damage restoration experts fully understand that while spraying the deodorizing solution, it’s necessary to avoid heavy saturation of the solution. There are two reasons for this:

  • Heavy saturation can damage furnishing
  • It’s proven to be less effective in comparison to repetitive lighter applications

Professionals are also well aware that deodorization can be effective only when a greater amount of contact occurs between the deodorizing solution and the smoke particles. This is why they ensure that lighter applications of the deodorizing solution are applied repetitively.

The Value of Eliminating Air Currents

Experts ensure that deodorizing spray is uniformly distributed in a room to achieve the best results. To achieve this goal they close off all windows, doors, and air vents to eliminate all possible air currents.

The Importance of Reaching Every Crevice

Odor mitigation professionals understand that the deodorizing spray droplets need to be small enough to reach every crevice of a surface. Additionally, they know that the smaller the droplets, the more surface area can be covered.

Using this knowledge, professionals select specific devices for cold fogging that’ll be able to break deodorizing solution to create finest possible mist.

The Significance of Dislodging Smoke Particles

Experienced odor removal technicians know that after completing the first spray, it’ll be necessary to expose other smoke particles that are generating odor.

They accomplish this goal by dislodging the top layer of the odor generating smoke particles by using a portable blower. In addition this, upholstered fabrics, carpet pile, and drapes are properly agitated for dislodging smoke particles.

After dislodging the first layer of smoke particles, a second spray is performed to achieve the best results.

Based on the above-mentioned details it’s quite clear that you need to hire experts for fire damage restoration to achieve the best results.

ServiceMaster DSI is a company you can rely on. Our technicians have several years of experience and are equipped with right cleaning solutions and equipment to carry out restoration and smoke damage cleanup in the most appropriate manner.

Just give us a call at (816) 527-9412. Our team of highly trained technicians will come out to your home in Olathe, KS, examine your situation, and start restoration work on your home immediately.

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Why Is It Necessary to Hire Experienced Professionals for Storm Damage Cleanup in Overland Park, KS?

June 20th, 2017 · No Comments

Storms can result in significant damage to your home. Additionally, the heavy rainfall it brings with it can cause serious water damage to your home. In such conditions, you should hire an experienced storm damage cleanup company, such as ServiceMaster DSI, to handle the cleanup and restoration of your home in Overland Park, KS.

In this context we will look at value of hiring experts for this job and how they utilize their experience to perform drying procedures in right manner to minimize water damage you have to face.

The Value of Hiring Experts for Storm Damage Cleanup

Ensuring Proper Drying

When drying your home, experts will use air and heat exchange to achieve desired results. In order to select the proper procedure, they will consider several factors that can impact the drying of the structure. Some of these factors include the presence of sensitive content in your home, temperature limits that you have set at home, and changes in weather and other related psychrometric factors.

Avoiding Excessive Heating

Storm damage cleanup experts understand how to avoid the use of excessive heat during the drying process. They know that such excessive heat can result in more damage as well as increased humidity levels in a home.

This is why experts will ensure that the temperature is maintained at 105°F or 40.6°C while the drying procedure is carried out to achieve best results.

Use of Negative Pressure

Experienced professionals also use negative pressure while carrying out the drying process at your home.

The reason experts create such negative pressure at your home is to prevent humidity, caused by evaporation, from entering unaffected locations in the home. After humidity is adequately controlled, technicians shift back to positive or neutral pressure for the remainder of the drying process.

It’s important to note that before creating negative pressure, experts will perform required checks to make sure it’s necessary to create the negative pressure.

To do so, they’ll thoroughly analyze the temperature of the materials that aren’t affected by water damage and check the dew point in unaffected spaces before the drying process is started.

Continuous Monitoring

Experts will ensure that structure of your home and everything inside it properly dries out. To accomplish this, they continuously monitor the progress of the drying procedures to ensure everything works out as planned.

While monitoring, technicians will analyze whether the air in your home has become drier in comparison to previous readings they’ve taken. They also continuously monitor relative humidity to make sure it remains low and does not result in secondary damage.

As we can see, experience is quite important in storm damage cleanup work. ServiceMaster DSI is the best company to select because we have several years of industry experience and can carry out storm damage cleanup efficiently. All you have to do is contact for all your disaster restoration needs at (816) 527-9412.


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The 5 Levels of Hoarding and How Professionals Utilize their Expertise During Hoarding Cleanup in Kansas City, MO

June 13th, 2017 · No Comments

Hoarding cleanup is quite different from any other type of cleanup. In typical cleanups, the professionals just examine the area and then start the work. In cases of hoarding, cleanup professionals have to understand the psychology behind hoarding so that clean up can be performed without aggravating the hoarder’s problems further. As such, it’s necessary to hire a firm in Kansas City, MO, like ServiceMaster DSI with enough experience in such tasks to be sure that cleanup will be performed in the most appropriate and compassionate manner.

In this context, we’ll look at the different levels of hoarding since a thorough understanding of these levels helps cleanup professionals utilize the right strategies to perform cleanup work.

Different Levels of Hoarding and Their Importance in Cleanup Work

Hoarding cleanup professionals understand that hoarding levels are based on the severity of the problem. This knowledge helps them to select the most suitable cleaning procedure for a particular level of hoarding. These levels are:

  • Level 1: Homes with level 1 hoarding generally have some amount of clutter and may also have pet odors, and pest and rodent activity.

However, these homes are clean and livable. Hoarder house clean up technicians can perform cleanup without needing any specialized knowledge on how to work with a disorganized person.

  • Level 2: At this level, pest and pet damage, non-functioning household appliances, and blocked doorways are common problems.

In this case, cleanup professionals need to work in tandem with professional organizers who have in-depth knowledge of hoarding and disorganization to complete cleanup work properly.

  • Level 3: At level 3, clutter is clearly noticeable all around the house and the home is in complete disrepair. There may be plumbing leaks, broken windows, and a lack of space to sit, sleep, or eat. Additionally, significant pest infestation is noticed and there are obstructed pathways.

Here, apart from a professional organizer, hoarding cleanup experts need to coordinate with mental health providers to achieve success in their endeavors.

  • Level 4: In addition to problems seenin level 3, the hoarder also faces medical and/or psychological issues. As such, different service providers need to coordinate with each other to solve the hoarding problem.

These service providers would include pest control personnel, financial counselors, handy persons, hoarder house clean up experts, and licensed contractors.

  • Level 5: At level 5 the house isn’t safe for hoarder to live in. At this point, different agencies need to intervene and work as a team to achieve success in their efforts.

Moreover, it becomes necessary to create a written strategy and form contractual agreements before any type of work is started.

Thus, by having knowledge of these five levels, hoarding cleanup experts are able to take the right steps and get the best results out of their efforts.

If you know anyone that requires hoarding cleanup, get in touch with us. The experts at ServiceMaster DSI have vast experience in performing such specialized cleanup procedures.

Contact us at (816) 527-9412 and our experts will arrive to the Kansas City, MO, home to analyze the severity of the hoarding problem and develop a plan of action to carry out the proper cleanup.

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Hiring Experts for Carpet Cleaning in Parkville, MO is Always Wise

June 7th, 2017 · No Comments

It’s inevitable that carpets will get dirty and require proper carpet cleaning. By hiring an experienced firm in Parkville, MO, such as ServiceMaster DSI, you’ll ensure the cleaning is effective and thorough. Let’s look at some instances where experience becomes quite valuable for proper carpet cleaning.

Carpet Cleaning and the Value of Experience

#1: Understand the Actual Problem – Abraded Carpet Fibers

Often, sandy soil tracked onto your carpeting will result in the abrading of the sides of the carpet fibers. This will scatter the light falling upon those sections and make them appear dull and dirty, even when the abraded sections are actually quite clean.

You may feel that the carpet looks soiled and call carpet cleaning professionals to fix the problem.

Our experienced professionals will closely examine the carpet to understand whether it’s actually soiled or if the carpet only looks soiled because of the abrading of carpet fibers.

If this is the case, instead of performing the usual cleaning, we’ll apply a dye to properly conceal the abraded fibers.

Our experienced cleaning professionals can save you money in a situation such as this. By determining the usual carpet cleaning process isn’t required (because cleaning will not provide any results) and dying the affected area, we can help extend the life of the carpet and prevent costly premature replacement.

#2: Achieve the Right Balance – Proper Soil Removal

Professional carpet cleaners take the necessary steps to achieve the proper balance between the amount of cleaning products they use and the degree of cleaning that is achieved.

If the use of cleaning products such as detergents, pre-cleaning agents, hot solutions, and builders is increased, it will help to improve the amount of soil that can be removed. Overuse of these cleaning products, however, can create other problems. Let’s look at an example to clearly understand the problems that can arise.

For instance, if the temperature is raised or a builder is added, it can result in a higher degree of dye bleeding as well as color changes in comparison to what would happen if a cold cleaning method is used and/or a builder isn’t used.

Residential carpet care experts utilize their experience to employ the right temperature and builders to reduce the chances of dye bleeding or color changes.

Similarly, the thorough understanding of cleaning procedures helps experts avoid using large amounts of cleaning solutions since they know such overuse can result in overwetting. Overwetting can, in turn, cause other problems like browning, shrinkage, and mildew.

The above situations clearly highlight the importance of hiring experts for carpet cleaning. ServiceMaster DSI has years of experience plus the necessary certification and advanced equipment to effectively clean the carpeting in your Parkville, MO home. All you have to do is give us a call at (816) 527-9412. We’ll come to your home in Parkville, MO, thoroughly analyze your carpeting, determine the optimum cleaning and/or restoration methods required, and provide you with the best services available!

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Trauma Cleanup – A Task Requiring Compassionate and Technically Advanced Cleanup Professionals in Prairie Village, KS

May 25th, 2017 · No Comments

Trauma scene cleanup is a complex task. Not only do trauma cleanup professionals have to clean up biohazards and other contaminants appropriately, they must also work in a sympathetic way because of the disturbed psychological state of homeowners after a traumatic event. This is the reason you should only hire experienced and trained professionals, like those at ServiceMaster DSI in Prairie Village, KS, to carry out this rather challenging task.

Here we examine how experts utilize their experience in case temporary storage of trauma scene waste becomes necessary to ensure that such storage is performed according to regulatory norms.

Importance of Hiring Experts for Trauma Cleanup

Apart from performing cleanup properly, experts also utilize their knowledge and experience to ensure that waste generated at the trauma scene is stored according to statutory standards.

Professionals are also trained in the procedures to be followed if immediate transfer of such waste (to any storage or treatment facility) will not be possible. In such situations, experts carefully select a location to be utilized for short-term storage of trauma scene waste.

Selection of Temporary Storage Location

Necessary certification equips them with the knowledge of specific guidelines that should be followed while selecting a temporary storage location. Let’s look at the details that trauma cleanup technicians must make note of.

  • Secured Structure: They ensure that a structure is selected for temporary storage that’s secured and fully enclosed. Technicians also make sure that the location can’t be accessed by any unauthorized person or animals
  • Non-porosity of Structure: Trained technicians choose a structure that has smooth construction and comprises of construction material that is easily cleanable and is also non-porous by nature so that water or any other type of liquid can’t get into the structure
  • Corrosion Resistance: Experts also select a structure where corrosion-resistant material is used to protect the structure from things like disinfecting agents and hot water
  • Proper Drainage: Trauma scene cleanup experts ensure that there’s an adequate drainage system for floors to make sure that the structure does not face problems of stagnant water
  • Selection of Right Floor Coverings: Technicians make sure that carpets or floor coverings are removed from the structure if there are cracks or gaps in such floor coverings

It’s clear that you need to hire a trauma cleanup firm that is experienced in performing these complex cleanups.

ServiceMaster DSI is a company you can rely on. Our experts understand the mental state you’re in after a traumatic event, and we perform cleanup in a very compassionate manner.

We are equipped with required technical expertise, equipment, and cleaning products to ensure that clean up will be performed diligently to restore everything back to the way it was before the incident.

Just give us a call at (816) 527-9412 and our experts will reach your home in Prairie Village, KS, to analyze the situation and develop a plan of action for starting cleanup work.

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A Closer Look at Value of Experience in Fire Damage Restoration Tasks in Leawood, KS

May 15th, 2017 · No Comments

A fire can damage almost everything in your Leawood, KS, home. If your home has fallen victim to a fire, you’ll want fire damage restoration services from an experienced firm, such as ServiceMaster DSI. Hiring professionals will ensure that the damage is treated effectively the first time.

Our fire damage restoration experts have the ability to determine the appropriate cleaning technique for each surface in your home. Here, we’ll examine how our experts utilize their experience when cleaning different types of wall coverings.

Fabric Backed Vinyl

These vinyl wall coverings can have multi-color patterns. Using water, abrasive cleaners, or automated scrubbers can remove some of the colors.

To prevent this, our experienced fire damage restoration technicians test individual colors before cleaning the wall covering to ensure that cleaners or mechanical action will not affect colors of vinyl wall coverings in any way.

Printed Wallpapers

Printed wallpapers can be very absorbent, making experts extra cautious when using water-soluble cleaners.

Additionally, fire damage restoration professionals understand that water-based and petroleum-based solvents can be helpful when cleaning printed wallpapers, if used in a controlled manner.

Experts also properly test the area to determine the best cleaning method.

Foil Wall Coverings

These have a glossy, metallic appearance, and are water-resistant. When cleaning foil coverings, our technicians avoid using extended mechanical action, as this can make foil prints dissolve.

Flock Wall Coverings

Fire damage mitigation experts remain alert while cleaning flock material since it’s highly absorbent. Experienced technicians understand that this type of material readily attracts as well as holds onto smoke particles in comparison to vinyl, foil, or paper backing. It’s important to select a cleaning technique that will be appropriate for this type of material.

Fabric Wall Coverings

Before cleaning, experts analyze whether a water-based or solvent-based adhesive was used for fabric wall coverings. This helps professionals determine the appropriate cleaning technique.

If your home has fire damage and you’re looking for an experienced firm to perform fire damage restoration, contact the professionals at ServiceMaster DSI. Our experts have years of hands-on experience in every aspect of fire damage cleanup and will ensure your home is restored to its pre-loss condition.

All you have to do is give us a call at (816) 527-9412 and we’ll send our team to inspect your home in Leawood, KS.

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Why You Need to Hire Experts for Biohazard Cleanup in Olathe, KS

May 10th, 2017 · No Comments


If your Olathe, KS, home or business has been exposed to a biohazard, you’ll need to hire someone experienced in biohazard cleanup, like ServiceMaster DSI, to ensure proper cleanup, decontamination, and disinfection of the area.

Today we’ll examine some of the benefits of hiring trained and certified technicians for biohazard cleanup.

Use of Latest Equipment

Specialized Electrostatic Spraying and Foaming Machines | ATP Meters

Professionals have access to the latest Environmental Protection Agency (EPA) approved equipment such as electrostatic and foaming machines that utilize the most current Nano-thin films (Smart Coatings) to perform disinfection and reduce future bio-film buildup that harbors harmful bacteria. Foaming machines are used against contaminate that requires long contact times of disinfectants.

They also have access to equipment such as Adenosine TriPhosphate (ATP) meters, which measures the amount of bio-film on surfaces and quantifies the level of cleanliness on the disinfected surfaces.

Trained in Proper Cleaning Techniques

 Choosing the Right Anti-Microbial Disinfectants | Cleaning Material

Experienced biohazard cleanup professionals are trained in the latest techniques to perform successful remediation.

For example, experts understand removing contaminants with a basic cotton rag is not as efficient as using high-grade microfiber cleaning cloths to achieve better results during the cleaning stage of the contamination.

Moreover, they have a thorough understanding of the type of pathogens that might be present in a biohazard scene and which anti-microbial disinfectants will provide the best level of sanitization.

Understanding of Technical Details

 Techniques for Handling Residues | Understanding of Procedures to Follow

Training equips professionals with the knowledge to select disinfectants as well as cleaners that will be most effective against specific types of pathogens.

They also choose proper sanitizers for the job. Such as, a normal disinfectant will not kill a bacteria spore, so choosing the correct disinfectant will deliver the expected results. Our experts are also aware of chemical residues and ensure such residues don’t negatively impact the disinfection process.

Furthermore, when selecting disinfectants, experts utilize their knowledge to decide on the:

  • Best pre-application procedure to use
  • Likelihood of any environmental concerns
  • Surrounding environment of people and things

Technicians gain this knowledge through industry-specific education with certification and experience. This highlights the importance of hiring qualified technicians for performing complex biohazard cleanup tasks and staying on the cutting edge of industry innovation.

If there’s been an incident that has created a risk of biohazards, you need to get in touch with ServiceMaster DSI since our experts specialize in biohazard cleanup and can perform this task in the best possible manner.

Our experts are equipped with the knowledge, cleaning products, and the euipment to carry out biohazard cleaning and remediation according to industry standards. We will ensure your home or commercial building in Olathe, KS, is properly cleaned and disinfected. Just contact us at (816) 527-9412.

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3 Reasons to Trust the Experts With Hoarding Cleanup in Olathe, KS

May 4th, 2017 · No Comments


Each case of hoarding is different with the only common thread being mental illness. Because of the sensitivity of this issue and potential risks, hoarding cleanup should not be attempted by non-professionals. If you or a loved one is ready to take this huge step towards recovery, it’s best to hire professionals, such as ServiceMaster DSI for hoarding cleanup in Olathe, KS. The technicians at ServiceMaster DSI are trained in the logistical and emotional aspects of hoarding cleanup to ensure success.

But why is it so important to hire professionals instead of saving money by performing hoarding cleanup yourself?

1: Access to Appropriate Personal Protective Equipment

Hoarding cleanup experts are well aware of the challenges they may face during cleanup and take precautions to protect themselves.

For example, our technicians may find hazardous materials, such as mold, dead animals, or waste left by vermin. To prevent contamination, cleanup professionals wear personal protective equipment (PPE). This equipment is specially designed to keep those who enter the home safe from a variety of hazards.

2: Procedural and Technical Expertise

Experts are experienced in the proper procedures and techniques for performing hoarder cleanup. This includes everything from strategy and safety measures, to following state and federal guidelines.

For example, along with wearing PPE, our technicians understand that to perform efficient cleanup, they need to start in small spaces, such as closets and bathrooms, before moving onto the larger areas.

Hoarding Can Affect Anyone Regardless of Sex, Age, Economic Status, or Race

3: Ability to Work With Mental Health Professionals

Our trained professionals work with the hoarder’s therapist or mental health support professional to ensure the hoarder has complete control over the cleanup, thus decreasing their anxiety. This partnership is also important to ensure only approved items are removed.

If you or someone you know has a hoarding disorder and is ready to remove clutter from the home, contact ServiceMaster DSI. Our trained professionals have years of experience in hoarding cleanup.  

The experts at ServiceMaster DSI have the training and experience to handle the technical and emotional aspects of hoarding cleanup, ensuring that the hoarder is comfortable and that cleanup is successful. Just give us a call at (816) 527-9412.

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